People all over the world are facing difficulties due to the downtime of Microsoft services. This has had a major impact on the aviation sector, due to which flights are getting delayed in many parts of the world. Many services have been disrupted at airports in India. People’s boarding passes are not getting printed.
The reason for this entire chaos is believed to be an update that was released by CrowdStrike. What was this update and why did it cause people’s systems to crash, you will find the answers to all these questions below.
What is CrowdStrike?
CrowdStrike is a cyber security firm that works with big companies around the world. The job of this company is to inform its clients about hacking, data breaches, and cyber attacks and protect them from them.
Why has the problem occurred?
Actually, CrowdStrike had released an update, which was rolled out for Windows users. There was a configuration problem in this update, which has caused this problem. Due to this, there is a problem between system storage and computer resources and the services are not working.
Giving information about this, CyberArk’s CIO, Omer Grossman said that this problem has occurred due to a software update in CrowdStrike’s EDR product. This product runs on high privilege, which protects the end points.
What does blue screen or shutdown mean?
Due to the problem caused by the CrowdStrike update, people are getting blue screens on their systems. At the same time, some people’s systems are getting automatically shut down.
What does the company’s CEO say?
In this case, CrowdStrike CEO George Kurtz has given information on social media platform X. He said that they are working on this problem along with their customers. This problem has happened only on Windows. It has no effect on Mac and Linux.
This is not a cyber attack. The issue has been identified and a fix has been released. Customers can check the support page for the latest updates on this issue.
How can you fix the blue screen?
CyberArk’s CIO, Omer Grossman, said that the Blue Screen of Death problem cannot be fixed remotely. It has to be solved manually from end point to end point. This process can take several days, which will create a big problem.
What caused the problem?
On this question, CyberArk’s CIO, Omer Grossman, said that there could be many reasons for this mistake. From human error, possibly a developer downloaded an update without adequate quality control, or due to a compression cyber attack, or due to the update being prepared prematurely.